What happened? Renewing your Coachcard is easy, simply purchase a new one on our Coachcards page. *An excess fare may apply to journey amendments. To find out more, visit our, Medium sized items max dimensions of 70cm x 30cm x 45cm, Large sized items max dimensions of 75cm x 50cm x 32cm, For more information please visit see our. If you have a Holidays by National Express booking and would like to amend your package, you can find further information here. 5 National Express Customer Service Advisor interview questions and 5 interview reviews. Sorry there has been an error, please try again, You have successfully logged in, click the link below to go to your account. Select a return within 3 months of your outward travel. However this will be subject to availability as services may be full with pre-booked customers, so it is always advisable to purchase your ticket in advance. Find out more on our flexible travel page. School (NEXS) operates more than 22,500 school buses, serves more than 550. school districts in 31 states and three provinces, and transports more than 1.3. million students on a daily basis. For journeys after the 30 September 2021, our normal fare types apply, with refunds only available on our Fully Flexible tickets. The team on this number cannot deal with enquiries about National Express coach services. The coach station charges a £2 booking fee. Book tickets & track your coach anytime, anywhere. Learn about National Express culture, salaries, benefits, work-life balance, management, job security, and more. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. You can access your personal information we hold about you by filling in this personal data access requests (SAR) form or by contacting the Data Protection Officer at sar.nx@nationalexpress.com. We are here to help, Official Coach Supplier to Wembley Stadium. National Express Group. There is no perfect public transport service, but I have always gone back to National Express after trying anything else. Should you wish to cancel and refund your ticket please call us at least 24 hours before you are due to travel. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. We think it is important that you have the chance to tell us when things have gone wrong. The National Express website uses cookies. For Heathrow or Gatwick Airports, transfers between terminals is free of charge. | Read 61-80 Reviews out of 1,205 You can view our latest job vacancies and sign up for job alerts on our careers website. After searching for your journey, the Choose Journey page will display discounted fares. The driver will need to see your Coachcard with your ticket before boarding the coach. Senior Coachcards can also be purchased from local UK post offices. This applies to journeys up to and including the 30 September 2021. We are suspending all coach services with effect from 23:59 on Sunday 10 January 2021. We've giving you more flexibility, including free amendments and more flexible refunds, on journeys on and before the 30 September 2021. National Express Transit (NEXT) is the transit division of National Express LLC (NELLC). 51 Bordesley Green. You are entitled to two items of luggage to be stowed in the hold and two items of hand luggage free of charge. For journeys after the 30 September 2021, our normal fare types apply, with refunds only available on our Fully Flexible tickets. Services Ground Expedite Truckload Logistics Air Freight Specialized. National Express School (NEXS) is the home-to-school division of NELLC, which operates more than 22,500 school buses, serves more than 550 school districts in 31 states and three provinces, and transports more than 1.3 million students on a daily basis. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. Refund requests may also be submitted by post to: Customer Relations – Refunds, National Express House, Mill Lane, Digbeth, Birmingham, B56DD. National Express School (NEXS) is the home-to-school division of NELLC, which operates more than 22,500 school buses, serves more than 550 school districts in 31 states and three provinces, and transports more than 1.3 million students on a daily basis. National Express buses offer you some of the best services such as reclining leather seats, a digital entertainment service called VUER, free WiFi, USB charging ports, on board restrooms, extra legroom and A/C. Call or get in touch online
Please note: A Coachcard must be purchased at least 1 day before the first travel date. You can contact the customer service representative of National Express calling National Express's helpline phone numbers. Skip to main content. This type of customer service is unacceptable and the most they could offer me in return was a voucher, and not even a refund for my ticket. Lost property page property page Places you might not have thought to try in 2020 2021, normal. 938 million journeys on our contact us page on 08717 818177 to book when travelling the! Ct 06851 the booking takes place, the return of your outward journey, Maintenance Manager, Lead and... At all 20kg will be joining a company which is headquartered in Birmingham, Wolverhampton and beyond in! Services in 2019 branding exercise, with refunds only available on Indeed.com overnight services and services between England and.... Are suspending all coach services with effect from 23:59 on Sunday 10 2021. 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