To take advantage of Buyer Protection, we require, among other things, that PayPal accounts be kept in good standing and ask that a dispute be filed within 180 days of your purchase or payment, Terms and Conditions apply. https://www.adyen.com/legal/terms-and-conditions-marketpay. All payments made directly through Shpock's payment system are protected under our Buyer Protection. The seller must cover the cost of return if the deal has been cancelled by Shpock but the buyer receives their item (e.g. Remember! Shpock is a marketplace and classifieds platform that brings millions of private buyers and sellers across the United Kingdom together - London, Brighton, Birmingham, Bristol, Manchester, Leicester and Liverpool are amongst the most active areas for second hand shopping. If the buyer is entitled to a refund under Buyer Protection, the deal between the parties is cancelled automatically. Shpock is a marketplace and classifieds platform that brings millions of private buyers and sellers across the United Kingdom together - London, Brighton, Birmingham, Bristol, Manchester, Leicester and Liverpool are amongst the most active areas for second hand shopping. Employing PayPal just makes Shpock an y underdeveloped copy of eBay which has zero buyer protection. Make great bargains, great deals and earn cash. Shpock Assessment: After a positive assessment by Shpock according to §5, the item has been returned to the seller. Archived. They’ll need to submit a picture of the shipping receipt showing the tracking number. Big shout out to eBay! The buyer must confirm successful delivery of the item or, if applicable, shall report cases of non-delivery or an issue with their item within seven days of the seller sharing the proof of postage by clicking the respective button ("I have an issue" or "I haven't received it") in the Shpock app. The buyer must pay for the item at the point of purchase. I've been left with nothing. Shpock is Safe. No resolution: The issue cannot be sorted between buyer and seller directly. Share. The buyer has to pay the cost for returning the item to the seller. pictures). Shpock offers PayPal as a payment method More protection, speed and comfort for users. Fraudulent sellers. When enabling this feature, the seller agrees to the Buyer Protection terms. Won't ever use Shpock again. Shpock will inform the buyer on the outcome of the assessment. Would i be covered under buyer protection even though the item would be sold through shpock? How it works: When you pay using the BUY NOW button, we’ll automatically add on the Buyer Protection cover for you. It covers purchases up to £1,000*, and if you don’t get the item you were expecting, you’ll get your money back. If the buyer successfully cancels the deal (cancellation has been confirmed by Shpock) but receives the item (e.g. All payments made directly through Shpock's payment system are protected under our Buyer Protection. Based on all information received, Shpock will assess if the item has not been delivered, differs significantly from its description or is damaged and if the buyer is thus entitled to a refund under buyer protection. it’s a computer component so has a high chance something doesn’t work and i’m not in a place to waste such a large sum of money. Sellers must fulfil the following obligations when using the Shpock Buyer Protection service: After the seller shares proof of postage, the buyer can claim for a refund under buyer protection in the following cases: If the purchased item is not delivered, a refund under buyer protection will be granted subject to the following conditions (all conditions need to be met): A buyer will receive a refund if all the following conditions are met: After having received a request for a refund under buyer protection, Shpock will get in touch with the seller and ask them to provide their side. The Operator takes data privacy very seriously and wants to reveal openly and transparently how this topic is dealt with. Examples of personal data include name, address, telephone number and email address; however, information about IP numbers and user behaviour when using the services may also constitute personal data. Get Buyer Protection and Payment Guarantees with Secure Delivery Get paid securely in-app via your Shpock Wallet No selling fees Chat with buyers securely in-app Join a community you can trust – rate deals, report problems, get in-app and phone support The buyer grants Shpock the power to cancel the deal if the conditions for a refund under buyer protection are met. Find it for free on the App Store. Questions and answers Log in or sign up to ask a public question. With Buyer protection we give you peace of mind. What would happen if i pay the money (through good and services) and then they never send the item or send a broken GTX 1080 or a lower spec model? I feel disgusted about Shpock and I will never ever use Shpock again. When listing an item, seller’s must enable the item for Buyer Protection in order for it to be eligible. 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